SMS Privacy Policy.
Effective Date: October 20, 2026
1. Introduction
Aurum Enterprise Inc., doing business as Aurum Wireless (“Aurum Wireless,” “we,” “us”), respects the privacy of customers participating in our text messaging program, Aurum Wireless Customer Messages.
This policy explains what personal information we collect for the program, how we use it, how we protect and retain it, and the choices you have.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
2. Information We Collect
When you enroll and opt in, we may collect:
- Your name
- Your mobile telephone number
- Wireless enrollment and purchase information, including the purchase date
- Your assigned sales representative
- Your messaging consent choices, signed consent form, and the dates of your consent and any opt-out
- Customer service inquiries and SMS communication history
3. How We Use Information
We use this information to:
- Send one customer satisfaction check-in about 3 business days after your purchase, if you opted in to customer support messages
- Send one referral invitation about 14 days after your purchase, if you separately opted in to promotional messages
- Respond to your questions and requests for help
- Keep records of your consent and opt-out choices
- Improve our customer service
- Comply with applicable legal obligations
4. Information Sharing
Aurum Enterprise Inc. does not sell, rent, or share mobile phone numbers with third parties or affiliates for their marketing or promotional purposes.
Text messaging opt-in data and consent will not be sold or shared with third parties or affiliates for marketing or promotional purposes.
We may disclose information to contracted service providers only as necessary to deliver SMS messages, maintain messaging systems, provide customer support, or fulfill legal obligations. Such providers are not authorized to use this information for their own marketing purposes.
5. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect customer information against unauthorized access, disclosure, alteration, or destruction.
6. Data Retention
We retain customer information only for as long as reasonably necessary to provide services, document consent, resolve disputes, maintain business records, and meet applicable legal or regulatory obligations. We delete or de-identify information when it is no longer needed, subject to applicable retention requirements.
7. Your Rights and Choices
You may request access to, correction of, or deletion of your personal information, subject to applicable legal requirements and exceptions.
You may withdraw SMS consent at any time. Reply STOP to any message to unsubscribe. Reply HELP for assistance.
To submit a privacy request, contact contactus@aurumwireless.com.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be reflected by updating the effective date on this page.
9. Contact Information
Aurum Enterprise Inc.
DBA Aurum Wireless
2355 Highway 36 West, Suite 203, Roseville, MN 55113
Privacy Inquiries: contactus@aurumwireless.com
SMS Terms & Conditions: www.aurumwireless.com/sms-terms